Product and Order Support
For All Day Slimming Tea product questions and order assistance, email support@allslimmingherbs.com. The official contact page also lists (302) 200-3480 for order support. These are the product’s support routes; this independent affiliate information website does not operate the seller’s customer-service desk.
You can use product support to ask about the tea, the directions on a pouch, a shipment or the return process. Keep your question specific so the team can understand what you need. If the question concerns a purchase, have the BuyGoods invoice and order number available when you contact them.
This website has no contact form, customer account or payment form. It does not collect an order number through a site login and cannot look up a retailer’s transaction. Use the verified product-support details above for matters that require access to a purchase, shipment or refund request.
Before You Place an Order
If you need clarification about the ingredients, identify whether your question concerns Morning Energy Tea, Evening Detox Tea or both. The recipes differ, and a precise question is more useful than asking about herbal tea generally. You can ask support to clarify the current ingredient declaration or directions before deciding to buy.
Questions about package contents should use the paired-unit definition. One unit includes a morning pouch and an evening pouch, with thirty bags in each. The two-, three- and six-unit offers contain four, six and twelve pouches respectively. State the package you are considering when asking about quantities or included extras.
For a question about shipping charges, identify the destination and package rather than relying on an older price image. The smaller package has an additional shipping charge, while the three- and six-unit offers include free shipping. Confirm the current checkout amount before paying if the published information is unclear.
Information That Helps with an Existing Order
Include the name and email used for the purchase, the order number and the BuyGoods invoice when the issue concerns an existing transaction. These details help support locate the order. State the purchase date and package quantity if they are relevant, especially when asking about the return deadline or received contents.
Describe the issue in a short, clear sequence. For example, distinguish a missing confirmation email from a missing tracking email, or an address error from a parcel that appears delayed. Giving the specific stage of the process helps support understand what needs checking without a long exchange to identify the problem.
Keep copies of your correspondence with the invoice. If you receive instructions, retain them so you can follow the steps consistently and refer to them later. This is particularly useful when a request involves more than one stage, such as return authorization, postage, tracking and warehouse receipt.
Delivery and Address Questions
The shipping policy describes a tracking email within three business days and typical US delivery in five to seven working days. If you need an update, use the order reference and any tracking number already provided. Ask about the actual shipment rather than treating a general estimated time frame as a guaranteed appointment.
If you entered an incorrect delivery address, contact support as soon as you notice it. Clearly state the correction and the affected order number. Support can assess whether an update is possible at that stage. This guide cannot guarantee an address change or redirect a parcel that has already entered the shipping process.
If the parcel arrives with a quantity that does not match your invoice, describe both the ordered package and what you received. Morning and evening pouches should be counted separately as well as by pair. Keep the packaging and photographs available if support asks for them to clarify the issue.
Questions About Returns
The return window is sixty days from purchase. To begin, email support with your name, order email, BuyGoods invoice and order number, and explain what you are returning. The policy asks for your experience and a description of opened and unopened product. Wait for confirmation before following the shipping instructions.
All bags must be returned, including used or empty ones. Return shipping is paid by the buyer, and original shipping and handling costs are deducted from the refund. The guarantee applies once after a refunded trial. Mention any uncertainty about those conditions before you pay for return postage.
After dispatching the return, the policy asks for a photograph of the tracking number and the full number typed into the support ticket. Keep the postage receipt and correspondence. If you need a later update, those records help connect the returned parcel with the original purchase and request.
Mailing Address and Return Warehouse
The general mailing address on the official contact page is 108 Bayville Street, N. Woodstock, NH 03262. This is the product contact address, not the identity or address of this independent affiliate website. Do not assume that it is the correct place to send a product return.
The published return warehouse is ShipOffers, C/O All Day Slimming Tea, 19655 E 35th Drive, Suite 100, Aurora, CO 80011. Confirm the current return instructions with support before dispatching a parcel. Include the order number inside the package as directed so it can be connected with the request.
Keeping these addresses distinct can prevent a return from going to the wrong destination. A general contact address serves a different purpose from a warehouse handling returned tea. When in doubt, obtain written instructions for the exact order rather than choosing an address from a footer or an unrelated product page.
Keep Sensitive and Medical Questions in the Right Place
Do not send a full payment-card number, account password or unrelated personal records in an ordinary support email. The invoice and order number are the relevant starting points for a transaction question. If a request for information seems unusual, verify the support route before sharing anything further.
Product support can explain ingredients, labels and order procedures, but it is not a substitute for a healthcare professional. Questions about medicines, medical conditions or whether a formula suits you should be discussed with an appropriately qualified professional who can review your circumstances and both ingredient lists.
For urgent or severe symptoms, obtain medical help rather than waiting for a product-support response. For routine product and order matters, use support@allslimmingherbs.com and the official contact page. This keeps the request with the team responsible for the product and its retail support.
